YOUR PRIVACY & SECURITY
Last updated: July 2023
The previous privacy policy can be viewed here.
Your privacy is important to 1edo, so we have created this policy to explain how we process your personal information.
This Statement of Privacy and Security outlines what types of data we collect, how we use it, and how we protect personal information collected by our products, services, applications (apps),
software and other devices. 1edo is a group of companies working under their parent company; 1edo Europe S.A. The 1edo company that controls your personal data will vary depending on your
relationship with us (whether it be as a customer, partner, contractor or any other relevant relationship).
If you are using our products with our websites, then the 1edo Website Privacy Statement also applies.
INFORMATION WE COLLECT
We collect data in a variety of ways to improve our products and services:
Information you provide to us
This includes information you provide when you register and set up new products, download software, post on online platforms like forums or communities, respond to a survey, or enter a contest.
Information from the use of products and services
When you use products and services, data may be sent to us such as your hardware model, firmware and operating system version, unique device identifiers and IP address/location information.
Other times, subject to applicable law and your consent where it is required, we may collect data based on your activities including your settings and configurations, usage data, and crash or error data.
We may also collect and otherwise process business contact information that you provide to us, or that we collect from your organization, such as our business partners and suppliers when we are doing business and in the context of performing an agreement. Where notice or consent is required for such processing, the organization will notify and obtain such consent from its respective personnel and authorized users.
HOW WE USE INFORMATION
We use the data we collect:
1、to operate our business and provide, improve, and personalize our products and services, and
2、to send communications, including promotions, account information, security updates, and product information.
We may share your personal data with your consent or to complete a transaction or provide a product or service you requested or authorized. We also share personal data among our controlled affiliates and subsidiaries for the purposes described in this policy and when required by law.
We do not sell your personal data.
We may share your personal data with your consent or to complete a transaction or provide a product or service you requested or authorized. We also share personal data among our controlled affiliates and subsidiaries for the purposes described in this policy and when required by law.
CONTROLLING AND ACCESSING INFORMATION
You can direct us to update, delete, or deactivate certain information pertaining to you. You can also request that we remove your personal information from the blog, community forums, or other public areas within our control. If we cannot remove certain personal information, we will let you know why.
You can unsubscribe from marketing emails from us by following the instructions in the email you received or at the subscription management page on our website. We try to respond to requests to review information we have on file within 30 days of receiving a request.
You can “opt-out” of having your personal information used for certain purposes whenever we ask for this information. If you have questions, comments or would like to make a request about your data or our privacy statement or data practices, please contact us at support.1edo.com/response-center or through the following methods:
Phone：+86-755-61811368
Contact：support.1edo.com/response-center
Postal Mail：5F,Building B20,Hengfeng Industrial Park,xixiangtown,Bao’an district,Shenzhen,china
If you are not satisfied with our response, you can refer your privacy complaint or dispute to the state or national data protection authority in your jurisdiction.
CHILDREN
We do not knowingly collect or maintain information about persons under 13 years of age. If we learn that information about persons under 13 years of age has been collected on or through 1edo sites, we will take appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 years of age who has registered for an account or service on our sites, please contact us using the contact information below to have that child’s account or service terminated and personal information deleted.
DATA SECURITY
We are committed to the protection of your personal information. We use a variety of security techno1edo and procedures, including TLS encryption, to help protect your personal information from unauthorized access, use, or disclosure.
HOW WE STORE AND PROCESS INFORMATION
We will retain your personal data for as long as:
- you use our products or services;
- your account is active;
- needed to provide you services;
- we are legally required to;
- to resolve disputes; and
- to enforce our agreements.
Personal data that is no longer required to be retained will be deleted at regular intervals.
Personal information collected by us may be stored and processed in the United States or in any other country we or our affiliates or service providers maintain facilities.
We take steps to ensure that the data we collect is processed as described in this statement and according to the law wherever the data is located.
CHANGE TO THIS STATEMENT
We will occasionally update this Statement. If there are material changes to this Statement or in how we will use your personal information, we will prominently post the changes before making them.
We will not make any changes that are less protective of your personal information collected in the past without your consent.
We encourage you to periodically review this Statement to be informed of how we are protecting your information.
Thank you for your interest in 1edo and our products and services.
